Who we are
Optimal Experience is Australasia’s leading research and design consultancy. Our focus is making the world a more user-friendly place, online and offline. Our passionate team of research and design specialists are based in Sydney, Auckland and Wellington.
What we do
It’s pretty simple really: we help you to deliver world-class customer experiences. We find out exactly how people use your website, product or service, and use this information to design experiences that are easy and enjoyable to use.
Some of our clients
At Optimal Experience we’re all about supporting you. We offer a variety of events to help your team learn more about user experience.
We have taken the plunge and hired a bunch of visual designers and what a shock it was. From ‘want to jump straight into a solution’ to ‘speaking a completely different language’, we’ve been working to integrate them into our entrenched User Centred Design thinking and process to form a common design vocabulary.
We believe a shared and integrated design environment could help us form a common vocabulary, but what do these look like?
We found that Eli Schiff and others have similar questions to ours; when he wrote in his article Fall of the Designer Part II: Pixel Pushers. Read more »