Who we are

Optimal Experience is Australasia’s leading research and design consultancy. Our focus is making the world a more user-friendly place, online and offline. Our passionate team of research and design specialists are based in Sydney, Auckland and Wellington.

Meet the team

What we do

It’s pretty simple really: we help you to deliver world-class customer experiences. We find out exactly how people use your website, product or service, and use this information to design experiences that are easy and enjoyable to use.  

Our services

Some of our clients

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At Optimal Experience we’re all about supporting you. We offer a variety of events to help your team learn more about user experience.

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Four early observations from two whirlwind weeks with PwC

Posted by Kris Nygren in business, Optimal Experience, PwC on July 23, 2014.

In case you missed it, Optimal Experience joined global professional services firm PwC on 1 July *BOOM*.

PwC understands that customer experience, digital, and design capabilities are critical success factors for the future and Optimal slots in perfectly to provide these skills alongside the wider PwC consulting practice. And joining with PwC opens up a whole new world of opportunity for the Optimal Experience team to make a difference and create more, bigger and better human experiences. Read more »

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